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Terms & Conditions 

TERMS & CONDITIONS

Welcome to OneStepNaturals. By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.


Website Usage

  • By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian.

  • You agree to use this website for lawful purposes only.

  • Any misuse of the website or its content is strictly prohibited.


Product Information

  • All products sold on OneStepNaturals are herbal and Ayurvedic products.

  • Product descriptions, images, and information are provided for general knowledge and informational purposes only.

  • Actual product packaging may vary slightly from images displayed on the website.


Health Disclaimer

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Results may vary from person to person.

  • Customers are advised to consult a healthcare professional before using any herbal product, especially if pregnant, nursing, or under medical treatment.


Pricing & Availability

  • All prices listed on the website are subject to change without prior notice.

  • We reserve the right to modify or discontinue any product at any time.

  • Products are subject to availability, and orders may be cancelled in case of stock unavailability.


Orders & Payments

  • Placing an order on our website constitutes an offer to purchase our products.

  • Orders will be confirmed only after successful payment.

  • Payments are processed through secure third-party payment gateways.

  • We reserve the right to refuse or cancel any order at our discretion.


Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location and courier services.

  • OneStepNaturals is not responsible for delays caused by courier partners or unforeseen circumstances.

  • Shipping charges, if applicable, will be clearly mentioned during checkout.


Cancellation, Returns & Refunds

Cancellation, return, and refund requests are governed by our Cancellation & Refund Policy. Please refer to the Cancellation & Refund Policy page for detailed information.


Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of OneStepNaturals. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.


Limitation of Liability

OneStepNaturals shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Use of our products is at the customer’s own discretion and risk.


Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in India.


Changes to Terms

OneStepNaturals reserves the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.


Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Email: support@onestepnaturals.com

Customer Support Hours: Monday to Saturday (10:00 AM – 6:00 PM)